FAQ
Orders
1. Q: Which payment methods does BLU accept?
A: FOREVER BLU accepts credit and debit cards from American Express, Master card, Visa, Discover Card, and Diners Club Card. FOREVER BLU also accepts Apple Pay, Google Pay, and Meta Pay.
2. Q: How long would it take for me to receive my bike ?
A: The processing time of an order is 3 working days, while the shipping takes
about 7-14 working days.
3. Q: How to track my shipping?
A: Please click HERE and enter tracking code.
Common
1. Q: Do I need to wear a helmet when riding the BLU electric bikes?
A: The use of a helmet is recommended for safety.
2. Q: Are you offering test rides ?
A: Yes! We are currently holding test rides at our showroom in San Diego.
3. Q: What is the difference between a Class 2 and Class 3 electric bike?
A: Please see the example below for califonia classification:
Class 2: Bicycle equipped with a throttle-actuated motor that ceases to assist when
the electric bike reaches 20 mph.
Class 3: The bicycle is equipped with a motor that provides assistance only when
the rider is pedaling, which ceases to assistwhen the electric bike reaches 28 mph.
Categories
Shipping
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
How long will it take to get my order?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
What shipping carriers do you use?
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Returns
Can I return my product?
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
General
Can I sign up to your newsletter?
Yes! Just enter your email in the sign up form at the bottom of this page, and you’ll be added to our subscription list. You’ll be sent updates, exclusive offers, and much more.
Can I get my product personalized?
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
Are these FAQs real?
No. This is demonstration content, designed to showcase how these page could look with your own content.
